Stove FAQ
If you have a pre-fitted stove hole with a flue flap, simply remove the flashing kit and velcro the flap down to cover the hole. If you don't have a flu...
Fri, 7 May, 2021 at 2:46 PM
Our stoves are manufactured in China. They are designed here by our team, we then work with several factories and have our own Quality Control to ensure we...
Fri, 7 May, 2021 at 2:47 PM
If you order online before 2pm your order will be dispatched that day. All UK orders are sent on a next working day delivery. EUROPEAN order usually...
Fri, 7 May, 2021 at 2:58 PM
If there is a specific day you would like your stove to be delivered then contact us and we will do our best to help (please bear in mind that we cannot gua...
Fri, 7 May, 2021 at 3:00 PM
If you are not in when your stove is delivered then it will be returned to your nearest depot and they will make two more attempts to redelivered the order....
Fri, 7 May, 2021 at 3:01 PM
The smoke should escape via the flue - there are a couple of reasons that may stop this. Is your flue blocked? Your flue pipes may just need a clean? ...
Fri, 7 May, 2021 at 3:02 PM
The lids on the water boiler are designed to come off, this is for cleaning inside and in future so you can replace tap washers if it's ever required. ...
Wed, 26 May, 2021 at 12:09 PM
The Outbacker Rocket Stove is a robust portable wood or wood pellet burning stove. It is constructed from 3mm gauge steel and designed with outdoor cooking...
Wed, 26 May, 2021 at 12:19 PM
The instructions for the Firebox firerope have not made it to the latest instructions - Please see the attached information to install the Firerope on your ...
Wed, 26 May, 2021 at 2:06 PM
The eco burn is actually a brand new range to us here at Outbacker. Eco Burn is a clean burning portable tent stove has been designed to deliver lower emiss...
Wed, 26 May, 2021 at 2:09 PM